Assistant General Manager

MOD was founded on the idea that if we take care of our people and our communities, the business will largely take care of itself. We are focused on creating a workplace where individual spirits are celebrated, and our teams are empowered to go above and beyond to take care of our customers.
With more than 300 locations across 20 states and the United Kingdom, MOD is committed to creating a positive social impact in the communities both domestically and internationally, creating not only a cool place to eat, but an inspired place to work.??
Location:??1419 West Lane Rd. Suite D. Machesney Park, IL 61115
MOD Pizza Assistant Managers directly contribute to the success of the MOD community by facilitating the General Manager in executing store operations and leading the MOD Squad and Shift Leaders.?? As an Assistant Manager, you will work beside and supervise your MOD team in-order to create and maintain the MOD experience.?? Your objective is to live, teach, and demonstrate MOD Pizza culture in all interactions with your Squad and Customers.???? It is an opportunity to cultivate management skills and inspire those around you.
Key Responsibilities :

  • Demonstrates the customer first attitude and work ethic for the MOD Squad; delegates tasks and assigns stations to ensure that Super-Fast service, cleanliness standards, and customer needs are met.

  • Fosters a positive learning environment through clear, respectful guidance and feedback to MOD Squad Members and Members in training; addresses individual motivation, needs, concerns, and provides recognition.

  • Acts with the integrity and honesty that promote MOD Pizza culture.?? Maintains consistent attendance and punctuality.

  • Keeps Squad focused during peak volumes; problem solves in a fast-paced, high pressure environment.

  • Makes and quality checks all MOD products, adhering to MOD Pizza recipes and presentation guidelines.

  • Supports the General Manager with administrative duties including inventory, cash handling, and payroll.

  • Direct support to the General Manager in implementing company programs to meet MOD's operational and organizational goals.

  • Acts as a mentor for Squad and Shift Leaders by observing, assessing, and suggesting ways to improve performance, and recommending employment decisions to the General Manager.

  • Communicates effectively; uses discretion and filters all pertinent information to the Shift Leaders as directed by the General Manager.

Basic Qualifications:

  • Entrepreneurial spirit for owning their own business

  • High School Diploma or GED

  • 2+ years of progressively responsible customer service experience in retail or restaurant environment

Preferred Qualifications:

  • College Degree in Business or related field (may substitute for a portion of the required experience)

  • Strong communication skills and High level of Accountability

Physical Requirements
In-store squad leadership work involves both managing the team and stepping in to support the operations as needed.?? Occasionally positioning oneself (e.g., walk, bend, twist, reach, stoop, kneel, crouch, push and pull) to handle or move objects weighing up to 50lbs. Occasionally operating hand-held appliance and simple machinery (industrial can opener, dough press, industrial dishwasher, etc.).?? Regularly operate a computer and other office equipment. Communicate and exchange information with co-workers and other individuals in person and electronically.
Working Conditions:

  • High noise levels due to operations, customers, and overhead music (including, but not limited to, rock, punk, and alternative)

  • May be indoor or outdoor setting depending on store (varied weather conditions are expected)

  • Will work near moving or mechanical parts

  • Varying schedule to include evenings, holidays, and extended hours of business dictates

Click here to see a day in the life at MOD-?????? https://vimeo.com/97852904
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Want to help us spread MODness? Apply today!??
One of MOD's core strengths is the diversity of our MOD Squaders, and we are dedicated to upholding this diversity. We work hard to make MOD a place that is welcoming to all people. In this regard, MOD is an equal opportunity employer and is committed to equal opportunity for all employees and applicants. MOD recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.
Keyword: Restaurant General Manager, GM, Store Manager, General Manager, Assistant General Manager, AGM, Restaurant Manager, Operations Manager, Team Leader
Company Description:

Founded in 2007, MOD is the true pioneer of the "fast casual" pizza market.

We take you back to a time when the music was loud, life was simple and style was everything. We offer fresh, individual pizzas in a comfortable, cool atmosphere. We're inspired by the early 60's fast food combined with the speed and style of the British subculture known as the "MODs"‚€ young, retro and slightly irreverent‚€ We are MOD Pizza.

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